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talent | experience | an eye for design | a passion for understanding

Toshify this!

Using creative communication to contribute to the success and satisfaction of our customers.

My caffeine - striving to bring my full creative intelligence to everything I do.

My touchstone - knowing that our customers are our most valued colleagues.

My focus - designing, developing, and analyzing the online help experience.

My wellspring - doing this work I enjoy so much.


Sight gag: introducing the newly revised edition of one of our manuals (Sanitas) at our annual partytoshify (tōshĭ-fī) tr.v.fied, –fy·ing, –fies
1. To enhance communication via the application of a creative, lively, user-centric prose.
2. To enhance accessibility to information via friendly, easy-to-use interfaces.
[Modern, technology-company jargon. Coined in 2001 by Al Thompson, a software development spec writer at Pinpoint Technologies. Within a short time it spread throughout the company, evolving from a light-hearted joke to a commonly used term.]
to′shi·fi′a·ble adj.to′shi·fi·ca′tion (-fĭ-kā′shĕn) n.


Toshen Golias
Lyons, Colorado
Member Society for Technical Communication